Petal & Grace Ashburn, Virginia Last Updated: July 6, 2026
Petal & Grace ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website or place an order, how we use it, and your choices regarding that information.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect:
Order information: items purchased, delivery date/time preferences, gift messages, special instructions
Payment information: processed securely through our payment provider (we do not store your full credit card number)
Communications: messages you send us through our contact form, email, or phone
2. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders
Communicate with you about your order (confirmations, delivery updates)
Respond to questions or requests you send us
Improve our website and services
Send occasional promotional emails or updates, only if you've opted in
3. How We Share Your Information
We do not sell your personal information. We may share it with:
Payment processors (e.g., Stripe), to securely process your payment
Delivery/fulfillment needs, such as confirming your address for delivery
Legal requirements, if required by law or to protect our rights
We do not share your information with third parties for their own marketing purposes.
4. Cookies
Our website may use cookies to improve your browsing experience, remember items in your cart, and understand site traffic. You can disable cookies in your browser settings, though some site features may not work as well.
5. Data Security
We take reasonable steps to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Choices
You may:
Ask us to update or correct your information
Unsubscribe from promotional emails at any time using the link in those emails
Contact us to ask what information we have on file for you
7. Children's Privacy
Our website is not directed at children under 13, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top will reflect the most recent changes.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
